FAQs

We’re glad you’re interested in finding out more about SOAR™ and our CBD products. We appreciate how important it is to know as much as you can about what you’re putting on and in your body. If you don’t find the information you need below, please email us at hello@experienceSOAR.com. Our purpose is to support you so that you have the best possible experience with SOAR™.

 

MORE ABOUT SOAR™

WHY SHOULD I BUY SOAR™ CBD PRODUCTS?
Like you, we are passionate about health and wellbeing. We believe that we are all at our best when we are in tune with our bodies and making the most of every moment, every day. We use only organic ingredients and have gone to great lengths to ensure that our products are pure, clean and satisfy all state and federal requirements. We’ve built a CBD brand for active minds and bodies because we know how much a troubling pain, lack of sleep, or a little self-doubt can hold us back.

WHERE IS SOAR™ BASED?
We are located in the beautiful state of Minnesota. We have a lot of lakes (many more than 10,000, by the way). But more importantly, we also have miles and miles of trails, mountains, rivers, powerful winters, and glorious summers. Minnesotans are known for our active lifestyles and our open minds. SOAR™ is the perfect CBD brand to be based in our amazing state.

CBD AND HOW IT WORKS

WHAT IS CBD?
CBD occurs naturally in the leaves, stalks, and resinous flowers of the cannabis plant.  It is just one of over a hundred different cannabinoids found in the cannabis plant. Varieties of cannabis with high concentrations of CBD are classified as hemp.  SOAR™ uses only hemp-derived CBD in our products.”

WHAT EXACTLY IS A CANNABINOID?
Cannabinoids are fatty compounds vital to our immune and central nervous systems. Generally, they can be found in two forms: Phytocannabinoids are cannabinoids made by a plant, and Endocannabinoids are cannabinoids made by our body. Although a number of plants produce phytocannabinoids, Cannabis has proven to be a valuable resource for these important and effective compounds.

WHAT IS THE ENDOCANNABINOID SYSTEM (ECS) AND HOW DOES IT WORK?
The Endocannabinoid System (ECS) is an infrastructure in your body (similar to your nervous or lymphatic infrastructures) that produces your Endocannabinoids, and then dissolves. It utilizes those Endocannabinoids (and any you have ingested or applied to your body) to regulate various bodily functions including, but not limited to, sleep, appetite, mood, pain, stress, inflammation and memory.

HOW DOES CBD WORK? HOW DOES IT AFFECT MY BODY?
CBD affects the body by triggering certain receptors of the Endocannabinoid System within your brain and nervous system. In doing so, CBD can support the natural neurotransmitters in our bodies that help with pain relief, resolve inflammation, and bind to a receptor that triggers serotonin release leading to a reduction in stress and anxiousness.

IS CBD LEGAL?
Yes. The 2018 Farm Bill removed hemp, and its derivatives like CBD, from the Controlled Substances Act, paving the way for the wholly legal cultivation, possession, sale and distribution of the hemp plant. 

WILL CBD GET ME HIGH? IS CBD A PSYCHOATIVE?
No. You will not get “high” or experience psychoactive effects using CBD. It is one of many naturally occurring compounds found in the cannabis plant. Tetrahydrocannabinol (THC) is another naturally occurring compound found in the cannabis plant and is the cannabinoid responsible for the psychoactive “high”.

WHAT IS THE DIFFERENCE BETWEEN CANNABIS AND HEMP?
Hemp and cannabis both come from the same plant family and share many beneficial qualities.  The major difference between the two is their level of THC. Hemp plants contain less than 0.3% THC and are often rich in CBD.  This higher concentration of CBD, and the absence of THC make hemp perfect for SOAR™.

WILL CBD SHOW UP IN DRUG TESTING?
Our SOAR™ CBD contains less than 0.3% THC, which is the banned compound of the cannabis plant that most tests look for. However, these trace amounts may still appear on some tests. While CBD is a legal substance, some companies are still maintaining a strict line on CBD, hemp and cannabis. We have no doubt this will change, yet it is best to check with your employer, union, or organization prior to using.

CBD ISOLATE v. BROAD SPECTRUM CBD v. FULL SPECTRUM CBD?
All of these variations of CBD are extracts from the hemp plant. They all contain CBD. What makes them different is the number of naturally-occurring phytochemicals they contain in addition to CBD. You can think of them as levels of filtration. SOAR™ uses Full-Spectrum CBD in the Healing Stick, Broad Spectrum CBD in the Daily Gel Caps, and CBD Isolate in the Patches, Gummies and Lip Balm.

CBD Isolate is CBD in its purest form. It’s the refined version of CBD. Additional cannabinoids, terpenes or plant components found in non-isolate are removed through filtration and distillation to leave a fine, tasteless powder.

Broad Spectrum CBD retains all of the additional phytochemicals naturally found in the plant, EXCEPT for THC. It still provides the entourage effect, yet without any trace of THC.

Full-Spectrum CBD is the rawest form of CBD extraction. It includes CBD and all other phytochemicals extracted from the hemp plant, including trace levels of THC. Full-spectrum CBD must contain less than 0.3% THC to be legal.

SUGGESTED USE OF CBD

WHAT SOAR™ CBD PRODUCTS SHOULD I USE?
Everyone’s Endocannabinoid System is different. And individual CBD users will naturally have their own preferences as to the method of delivery. Experimentation and exploration are key to figuring out what works best for you. 

HOW MUCH SHOULD I TAKE?
As with anything to do with your mind and body, it’s best to start slow. It’s your body and you know it best.

CBD INGESTIBLES
With our SOAR™ ingestibles, start with small amounts taken over the course of a day. Use the same dose and ratio for several days. Don’t rush things. Let your body adjust and react to the CBD. If necessary, adjust the amounts gradually. Cannabis compounds have biphasic properties, which means that low and high doses of the same substance can produce opposite effects. Small doses tend to stimulate; large doses sedate.
CBD TOPICALS
You can use our SOAR™ CBD topicals as regularly as you like, and you should use them when you feel pain, inflammation or discomfort.

 

CAN I TAKE CBD WITH OTHER MEDICATIONS OR IF I AM PREGNANT OR NURSING?
CBD can have powerful effects on your mind and body. Therefore, if you are currently on medication, pregnant or nursing, it is best to check with your doctor prior to use.

HOW SHOULD I STORE MY SOAR™ PRODUCTS?
We’ve made our SOAR™ CBD products to be easy to store and use. However, like anything you put in or on your body, we’d suggest you keep them in a dry, cool area with no direct exposure to constant light or excessive heat.

DO CBD PRODUCTS EXPIRE?
Our products are made with organic ingredients and naturally occurring CBD. Therefore, they all have a shelf life. THE SOAR™ Relief Realized Healing Stick, SOAR™ Body Bettered Soothing Patch, and SOAR™ Time Taken Daily Gel Caps have a shelf life of 2 years. THE SOAR™ Day Delighted Wellness Gummies should be consumed within 30 days of opening. 

IS IT OK FOR CHILDREN TO USE SOAR™ CBD PRODUCTS?
Children’s bodies react differently than adults'. And it is typically harder to assess the efficacy of treatments or supplements, as children find it more difficult to articulate how their body feels or is reacting to something. For these reasons, we’d suggest consulting your doctor before giving any SOAR™ CBD product to your child.

PURITY, CLEANLINESS AND QUALITY CONTROL

ARE SOAR™ CBD PRODUCTS THIRD-PARTY TESTED?
All SOAR™ CBD products are third-party tested. Each product's results can be found on the product's detail page. This will give you an idea of when the product was manufactured, how it was tested, and what the results were of those tests.  

WHAT IS A GMP CERTIFIED MANUFACTURING FACILITY?
GMP stands for Good Manufacturing Practices, which are regulated and certified by the FDA. The regulations and practices imposed by the FDA ensure that products manufactured for human consumption are completely safe, include the ingredients they say they do, and are free from contaminants. In addition to processes, GMP certification also applies to the facilities, staff and equipment used during manufacture

WHAT DOES A LEVEL 7 CLEANROOM CLASSIFICATION MEAN?
A Level 7 Cleanroom Classification means that the space in which our SOAR™ products are manufactured, is clean and clear of contaminants. It means the space uses High Efficiency Penetration Air (HEPA) Filtration and requires the use of face masks, hair and beard covers, gloves, and coveralls made from nonwoven fabrics to prevent contamination from shedding material fibers.

SHIPPING, RETURNS & EXCHANGES

WHERE DOES SOAR™ SHIP TO? 

We can ship SOAR™ CBD products to every state of the Unites States other than Iowa and Idaho. If you reside in either of those states, please subscribe to our newsletter to be the first to know when we can ship directly to you.

HOW LONG WILL IT TAKE MY SOAR™ CBD PRODUCTS TO ARRIVE?

We ship directly from our warehouse in Minnesota. If your order is placed by noon CST during any business day, it will be shipped the same day! We make sure it goes out the next business day if you place after 1pm CST.  We want you to get your (products) as soon as possible so you can expect your package to arrive within three (3) business days. Please contact us if your package has not arrived within 5 business days.

HOW DO I RETURN OR EXCHANGE MY SOAR™ CBD PRODUCTS?
Like many vitamins, supplements and additives, SOAR™ CBD products have not been evaluated by the FDA. And we can therefore make no claims as to any benefits you may experience from our products. Your choice to purchase is based upon your own opinions regarding any benefits our products may provide. We will always do our best to provide you with the resources you need to make the best decision for you. That being said, SOAR™ CBD products purchased through our site come with a 10-day customer satisfaction guarantee. If you are not satisfied with your product, please contact us at hello@experienceSOAR.com and we will issue you with a return authorization number. With that number, you can return any unused portion of your product. You will be responsible for all return shipping costs.

WHAT IF MY PRODUCT IS DAMAGED DURING SHIPPING?
All SOAR™ CBD products are quality tested and inspected, before they leave our fulfillment center. Please inspect your order the moment it arrives with you to ensure it was not damaged during shipping. If you see any damage, or suspect the package has been tampered with, please contact us immediately via hello@experienceSOAR.com. We must hear from you within 48 hours of delivery to resolve any issues you may have.

TRAVELING WITH SOAR™ CBD PRODUCTS

WILL CBD PASS SECURITY AT DOMESTIC AIRPORTS?
The TSA is a federally regulated body, and therefore falls under federal jurisdiction. CBD is legal at the federal level and should therefore pose no significant risk while traveling. The TSA recently updated its policy in regard to medical cannabis and products containing no THC. You can read the most recent update here

CAN I TRAVEL INTERNATIONALLY WITH SOAR™ CBD
Many countries are yet to reassess their classification of hemp and CBD. Some exist in a gray area. A few are quite clear in their classification of CBD products. International flights are also subject to a different level of security and law enforcement. You should definitely check before flying internationally with any SOAR™ CBD products. 

MORE QUESTIONS

No problem, we’d love to hear from you! Just email us at hello@experienceSOAR.com

FDA RULES & REGULATIONS
We respect the FDA and understand that it has only had a short period of time to adjust to the legalization of CBD. We must always clarify that the statements we make on our website and on our packaging have not been evaluated by the FDA and that our products are not intended to diagnose, treat, cure or prevent any disease. If you’re interested to read more about what the FDA has to say about CBD and cannabis, you can read the regulations here.

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